Shipping policy
Mesmeric Luxury — Shipping & Delivery Overview
• Standard production time is 3–4 weeks from order confirmation.
• Complex or large-scale commissions may require additional time as specified.
• Each artwork is wrapped in premium protective bubble wrap.
• Securely placed inside a custom-made wooden crate for safe transit.
• Complimentary shipping across India and Overseas.
• Trusted carriers such as DHL and DTDC ensure reliable delivery.
• Estimated delivery time: 3–10 business days after dispatch, subject to custom clearance for international orders.
• Tracking details shared via Email once shipped.
• Shipping charges is included in the final price.
• MESMERIC aims to cover all known duty paid delivery (DDP) for global recipients, but any unseen duty/tax case of unfortunate circumstances or change of regulations or unclear duty/tax, MESMERIC shall NOT be held responsible for that payment.
• Clients are requested to provide accurate and complete shipping details, we are not responsible for delays or failed delivery caused by incorrect addresses provided to us.
• If a package arrives visibly damaged, please document it with photographs and notify us within 48 hours of delivery.
• For any special delivery instructions or custom requirements, kindly inform us at the time of order placement.
